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Webinar Oct 2, 2009: Orientation to Access and Communication...

Webinar Oct 2, 2009: Orientation to Access and Communication Concepts and the Importance of Panels

We are very pleased to announce that Eileen Patterson, Consultant in health systems improvement From Toronto, Ontario, Canada will be discussing Access and Communication Concepts and the Importance of the Provider-Panel Relationship. Communication and access is the topic of the first standard for PCMH recognition, but it’s not only about recognition as a medical home. Improving patient access has many benefits---happier patients, better quality of work life for staff, reduced no-show rates. Ask anyone who has implemented advanced access in their practice---they go home on time and would never go back to the old system.

Find out how you can make changes that will make a difference in your practice by attending this series of webinars. The first call was on October 2, 2009.

The webcast has been archived! If you were unable to attend,

Click here for the archived interactive version of the Webcast from October 02, 2009
You will need Adobe Flash Player in order to view the video. If you experience any problems when clicking the above link, click this link to install Flash Player: http://get.adobe.com/flashplayer/

Attached are the agenda, presentation and reference articles.

Contact: webmaster@wvhealthimprovement.org for any questions/concerns.